Your information
Privacy policy
Last updated 13 November 2026
Who we are
Emeli Paulo (Culture by coDesign / SoCo Collective). For privacy questions, email emeli@collectivepotential.com.au.
What we collect and why
- Emails and enquiries. We use the details you send, such as your name, contact details and message, to respond and discuss our services. The enquiry form opens your email app; it does not send or save your enquiry on this site. Your email provider and ours handle the email.
- Bookings. Calendly collects the details you enter to arrange your appointment and shares the booking with Emeli. Our booking links include the website section you came from, not your personal details. Calendly's privacy notice (opens in a new tab) explains its handling of that information.
- Payments. Payments are processed by Stripe; we receive your name, email, phone and what you bought. After payment, /welcome shows your next steps. We don't store card numbers. Emeli uses invoice and payment records to manage your account. Stripe's privacy policy (opens in a new tab) explains how it handles payment information. The coaching agreement page does not take payment.
- Coaching agreements. Details entered on this site are used to deliver coaching and send invoices. They are stored in Lovable Cloud with access limited to Emeli, and are not publicly available.
Site analytics
Basic site analytics are currently enabled. Lovable's analytics uses no cookies, stores nothing on your device, doesn't keep IP addresses and doesn't identify visitors. Lovable collects this data for us. Lovable's privacy policy (opens in a new tab) explains how it handles it.
It records pages visited, where visitors came from, their country, browser, operating system and device type, how long they stay, how fast pages load, errors, and clicks on buttons and links. Click tracking is currently enabled. Detailed data is kept for 90 days and daily summaries for a year.
This site has no consent banner. Clicks are recorded for every visitor. Page visits, time on page, page speed and errors are also recorded for every visitor, without cookies and without identifying anyone.
Other services on this site
Google Fonts receives technical request information, such as your IP address and browser details, when your browser loads our fonts.
The workshop workspace uses Lovable Cloud for account details and saved workshop notes. Sign-in uses browser storage to maintain your session. If you choose Google or Lovable sign-in, that provider handles your sign-in information. Saved workshop information is restricted to its account owner.
The no-sign-in workshop preview keeps notes in your current browser tab. If you choose voice transcription or AI-assisted synthesis in the signed-in workspace, the submitted audio or notes are sent through Lovable's AI service for processing. Audio is held in browser memory, not saved as a recording on this site.
Links to the Life Design Map and other external services take you to separate sites. Those services receive information you choose to enter there and have their own privacy practices.
Marketing emails
We only send marketing emails to people who have opted in. Every marketing email has an unsubscribe link, and requests are actioned within 5 working days.
Sharing and confidentiality
We don't sell personal information. Coaching conversations are kept confidential except where the law requires otherwise or there's a serious risk to safety.
Access, correct or delete your information
Email emeli@collectivepotential.com.au to ask to access, correct or delete your information. We may need to confirm your identity and retain records where the law requires it.
This page is a general summary and is reviewed as our services change.